Safety Tips
Most HomeTalent visits, pickups and alterations happen in person. These simple habits help every meetup go smoothly — for buyers and Creators alike.
1. Before you go
- Keep your conversation on HomeTalent messages, so there's a record of what was agreed.
- Confirm the time, address and what you're coming to see before you leave.
- Check the shop's reviews and photos.
- Tell a friend or family member where you're going and when you expect to be back.
2. During the visit
- Meet during daylight or at the shop's listed hours, when possible.
- Bring a friend if you'd feel more comfortable.
- Keep your phone charged and with you.
- Trust your instincts — if something feels wrong, it's okay to leave.
3. Payments
- See the item, and try it on if you can, before you pay.
- Agree on the price — and any alteration costs — before paying.
- Never pay a deposit to someone you haven't met, or send money to strangers outside the visit.
- Ask for a receipt for larger purchases.
4. For Creators
- Only accept visits at times and places you're comfortable with.
- Keep your address private until a visit is confirmed — that's HomeTalent's default.
- Consider having someone else around during visits.
- Don't share personal details beyond what a visit needs.
5. Report a problem
If you're ever in danger, call 911 first.
To report a user, a listing, or anything that felt unsafe, email support@hometalent.com. We review every report and may suspend accounts that put others at risk.